In the event you are attempting to submit your Tuition Assistance/Tuition Reimbursement application at the Course In Progress status and the submission button is grey and thus cannot be pressed to submit, this could be due to a few reasons:
- The required attachments are not added to your application. If you have not yet added your attachments to your application, you will need to use the +Results button on the application page to add the required attachments to your application. Typically these are the proof of completion document (such as your transcript that shows what grade you received or a proof of completion for a certification program) and the fully paid invoice (An invoice from the institution where you took this course/program that shows the total cost breakdown with all associated fees that has been paid in full with $0.00 balance due. This must also show the payment sources used to pay for this invoice)
- Attachments were added during the first submission process when the application goes into pre-approval. The application process has a few steps and in some cases, depending on how your employer has set up this experience, there may be a pre-approval step before you can submit for final evidence approval. The Tuition.io platform requires attachments to be added after the pre-approval process and before the final approval process, this would be when your application is in Course In Progress status. If you added attachments when you first submitted your application as a draft, then you will need to re-upload your attachments to the application when in the Course In Progress status using the +Results button on the application page.
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